We encourage all our users to leave a testimonial, good or bad. We aim to leave every customer satisfied with our service, but we’re big enough to know that doesn’t always mean you get a perfect service. That’s why we’re dedicated to listening to you and improving.
Our testimonials are more than a testimony to the service we’ve provided for others, they are an opportunity for us to improve and show you how important every customer is.
What were the circumstances that caused you to initially look for an adviser?
Buying our first home and life cover.
How has Jenny Whyte helped you?
Jenny has simple been fantastic every step of the process of buying our new first home. She has been extremely accommodating and efficient! We felt extremely secure in Jenny’s hand and no question was to big or small. She has always been at the end of the phone, when we have needed additional information to fill out forms too. It seemed a a bit of a minefield at first but Jenny was very good at explaining everything.
Have you seen the outcome you were hoping for?
Yes we have, we are delighted that we have received an offer and it is within the remits we was hoping for.
What could they have done better?
I don’t feel there is anything more Jenny could have done for us. We are very grateful we found Jenny.
What were the circumstances that caused you to initially look for an adviser?
Remortgaging
How has Jenny Whyte helped you?
Jenny gave us useful advice and found an excellent product promptly.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
What were the circumstances that caused you to initially look for an adviser?
I was buying my first home
How has Jenny Whyte helped you?
Jenny helped me through the process of applying for my help to buy equity loan, working out my affordability, and applied for a mortgage for me. Overall, helped me with any questions I had regarding buying a new home.
Have you seen the outcome you were hoping for?
Yes, definitely. I’m very happy with the outcome.
What were the circumstances that caused you to initially look for an adviser?
Current mortgage deal was due to expire
How has Jenny Whyte helped you?
Advised which was the best deal for us
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
What were the circumstances that caused you to initially look for an adviser?
Change of personal circumstances
How has Jenny Whyte helped you?
Found me an excellent mortgage offer which under my circumstances thought would be difficult to do
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Jenny has worked tirelessly for me and have no suggestions
What were the circumstances that caused you to initially look for an adviser?
Remortgaging as fixed term mortgage coming to an end.
How has Jenny Whyte helped you?
She listened to our requirements - we wished to reduce the mortgage term and secure a competitive interest rate. She communicated very well and let us know as soon as she found good products to benefit us.
Have you seen the outcome you were hoping for?
Yes - our new mortgage has just started and the insurances are underway.
What could they have done better?
Nothing - considering the COVID-19 restrictions we still achieved an excellent service.
What were the circumstances that caused you to initially look for an adviser?
I needed mortgage advice in the first instance, along with life cover.
How has Jenny Whyte helped you?
Jenny worked with my husband and I on a very complex mortgage application and she got us over the line with ease. Jenny helped us during what could have been a really stressful situation, and helped us to get our mortgage with little complication. I would definitely recommend her services and will ask Jenny for assistance again in the future!
Have you seen the outcome you were hoping for?
Absolutely. Jenny went above and beyond in providing a personalised service. I would definitely recommend anyone looking for support in getting a mortgage to seek that from Jenny.
What could they have done better?
Nothing really - Jenny communicated really well with us which was one of the most important factors to me. We put an offer on our house in January 2020, which was delayed due to the lockdown, so knowing our mortgage was safe until the purchase was reassuring.
Jenny was an absolute star, would recommend her 100%. First time buyers and asked 101 questions; Jenny always answered them in a clear and understandable way. Extremely professional and knowledgeable. Felt in safe hands that her advice was the best for us.
Jenny has been an absolute diamond when guiding my wife and I to buying our first property. She is a perfect balance of professional and personable and made the process as painless as possible. She always answered queries promptly and offered plenty of assurances to settle some of the first time buyer nerves that naturally set in when buying your first home (big commitment). Not only did she make a great first impression by being extremely thorough when considering our options, she also delivered an extremely competitive product - a huge thanks to our new 'go to' IFA, all the best.
Jenny has been extremely helpful and informative during the purchase of my first home. I had little to no understanding of how mortgages worked and the process of buying a home. Jenny made me feel at ease and explained things clearly so that I could understand them. I would highly recommend using her services and I'm sure I will do again in the future.
